The Blog

(and How to Stay Safe in Your Career) We’ve all heard the story: AI is coming for entry-level jobs. Customer service reps. Admin assistants. Data entry clerks. And yes, that’s true. But focusing only on junior roles misses the bigger picture. Some of the highest-paid, most prestigious jobs are also in AI’s firing line so […]

What every L&D Leader needs to know You know you need to manage expectations in corporate training but you also know you’ve probably been asked to fix culture with a two-hour workshop, or heard the words, “Let’s just roll out training on that and we’ll be sorted” you’re not alone. You’re in Learning and Development […]

If you’ve been in Learning and Development (L&D) for longer than it takes to microwave your lunch, you already know: this job is a wild ride. One day you’re launching a program you’ve spent six months building, learners are engaged, leaders are praising it, and your feedback form has you tearing up with joy. The […]

You’ve seen the LinkedIn posts.“Just launched a leadership program!”“Facilitated a values-based onboarding session with 80 people!”“Feeling grateful to do this work!” And hey, genuinely, love that for them. But if you work in L&D, you also know that’s just the highlight reel. What doesn’t make the feed? Getting a Slack message at 5:42 p.m. asking […]

Why This Decision Matters If you’ve been exploring professional development in Learning & Development (L&D), you’ve probably wrestled with a big question: Do I need a certification to succeed? We’ve tackled that before, and the answer? It depends. But today, we’re going a step further, because once you decide you want to invest in learning, […]

Learning & Development: A Real Profession with Real Skills If you work in Learning & Development, you’ve probably had to explain, more than once, that no, an off-the-shelf compliance module is not a leadership development strategy. And yet, one of the biggest questions I hear is: Do you need certifications to succeed in L&D? If […]

Moving from Support Act to Center Stage We’ve been talking about this shift for decades, hinting at it in conference rooms and dreaming of the day Learning and Development (L&D) would be seen not as a support function but as L&D as a strategic function. The time may finally be here. Is L&D ready to […]

From Order-Taker to Strategic Partner: How L&D Can Speak the CEO’s Language Ever feel like Learning & Development is treated as a “nice-to-have” in your organization? You’re asked to whip up a training session or create a quick program, and you deliver. Then it’s on to the next request. The cycle is endless, but here’s […]

Originally published January 11, 2022. Updated March 14th, 2025. Well, that was a fantastic learning experience! I recently completed the Leading L&D program as part of the Bersin Academy. In fact, I’ve already started the next course, The Employee Experience. As someone who’s always seeking ways to make learning impactful, I wanted to share my […]